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How to Fix the ERR_CONNECTION_RESET Error in Chrome: 7 Quick Ways

In case, the err_connection_reset error is not solved by the methods above and you are only getting this error in Chrome browser, try resetting Chrome. This should fix configuration issues, if any, in Chrome and you may not encounter the error` anymore.

How to Fix ERR_CONNECTION_RESET Error — 6 Tried and Trusted Ways

Have you ever seen something like this while surfing on the internet and wondered what it is?

A majority of you must have encountered this, as err_connection_reset is one of the most common errors associated with Google Chrome. This error is quite annoying and occurs frequently, hurting the browsing experience.

A lot of times, the net::err_connection_reset is a network related error caused by any unexpected changes in your network settings or a problematic web server. In such cases, there is nothing much you can do to fix this error.

However, when the source of this problem is from the user end such as the antivirus or firewall installed on your computer, third-party VPN clients or using the proxy and third-party extensions or service, you can solve it very easily. Try these easy methods to fix the err_connection_reset Chrome error.

Fixing the ERR_CONNECTION_RESET Error

Method 1: Check your Proxy Settings

By default, Google Chrome uses the proxy settings of your computer as its own settings. It does not have any built-in proxy settings. So, if you had used any proxy previously and forgot to turn it off in the LAN configuration of your computer, it may be the reason for you getting a net::err_connection_reset error.

  • To fix this issue, go to Control Panel > Network and Internet, and click on the Internet Options.
  • Next, click on the Connections tab and select the LAN settings option.
  • In the new window, uncheck ‘Use a Proxy Server for Your LAN’ if it is checked and check ‘Automatically detect settings’.

Click on ‘OK’, and again visit the page to see if the error is fixed.

Method 2: Renew your IP address

If you are having difficulty in connecting to the network, you may not be getting a valid IP Address from your router. Renewing the IP Address will allow your computer to request a new IP Address from a DHCP server such as a router. You have to release your current IP Address so you will be able to get a new one. However, before renewing your IP Address, make sure that your computer is connected to the router either wired or wirelessly.

  • Click on Start > type cmd.exe > and then press Enter to open the Command Prompt. If the current user is not an Administrator user, you must open the Command Prompt program as an Administrator user.
  • Now, in the command prompt window type in “ipconfig/release” and press [Enter] to release your computer’s current IP Address.
  • Now type “ipconfig/renew” and press [Enter] to renew your computer’s IP Address.
  • Restart your computer and check if you are still getting the err_connection_reset error.

Method 3: Disable your Anti-virus Program or Firewall

Sometimes, your built-in Windows firewall or antivirus program blocks your internet connection and causes the err_connection_reset error. You can temporarily disable your Windows firewall or antivirus program to test whether it is the cause. Also, check your firewall settings to make sure you are not blocking the website or the browser that you are using.

Now, this is a method you should try at your own risk because when you disable your Antivirus or Firewall software your computer becomes vulnerable.

Method 4: Setup the Maximum Transmission Unit (MTU)

This is the one thing we usually do not check, but if the MTU setup is incorrect, this could also perhaps lead to the net::err_connection_reset error. To set this value, you first need to get the name of your network adapter.

  • Hold the Windows key and Press R and type ncpa.cp.
  • You will see all the network connections listed. Copy the name of the active adapter, exactly as it is.

In the image above, the active network adapter is highlighted.

  • Hold the windows key and press R. Type cmd to open the command
  • In the command prompt, type the following command:

For an Ethernet Connection Use:

netsh interface ipv4 set subinterface “Local Area Connection” mtu=1472 store=persistent

For a Wireless Connection Use:

netsh interface ipv4 set subinterface “Wireless Network Connection” mtu=1472 store=persistent
  • Replace Local Area Connection/Wireless Network Connection with the name of your network adapter and hit Enter.

In this case, the name of the active network adapter is Wi-Fi.

Now, open Google Chrome and visit websites. You should no longer encounter err_connection_reset.

Method 5: Repair/Clean Old Junk Registry

Sometimes broken registry entries cause the net::err_connection_reset error while browsing on Google Chrome. We suggest using trusted third-party tools to repair broken registry entries.

Scan your registry for errors and repair if any found using any of the Windows registry files cleaning utilities. After that restart your computer and visit the website to check if the err_connection_reset error is resolved.

Method 6: Reset Google Chrome

In case, the err_connection_reset error is not solved by the methods above and you are only getting this error in Chrome browser, try resetting Chrome. This should fix configuration issues, if any, in Chrome and you may not encounter the error` anymore.

To reset:

  • Type chrome://settings/resetProfileSettings in address bar and press enter.

Conclusion

We hope the methods mentioned above will help you resolve the err_connection_reset error in Google Chrome browser. We recommend you check your internet connection before following this guide. Sometimes, your internet provider (ISP) stops your internet connection due to other errors or an overdue payment.

Let us know which of these methods works for you or if you have a better method to solve the err_connection_reset error. Also, if you are stuck at any point feel free to mention in the comments below and we will try to help you.

How to Fix the ERR_CONNECTION_RESET Error in Chrome: 7 Quick Ways

Encountering connection errors, such as Google Chrome’s ERR_CONNECTION_RESET, is an irritating experience for website visitors.

If you’re receiving the ERR_CONNECTION_RESET error message, it means that your internet browser is unable to connect to the target website’s server. It usually indicates a client-side connection issue.

Fortunately, fixing the ERR_CONNECTION_RESET error is relatively easy. This tutorial will explain the possible causes of this error and offer seven quick ways to fix it.

Error code ERR_CONNECTION_RESET
Error type Connection error
Error variations This site can’t be reached
This webpage is not available
The connection was reset
Hmmm… can’t reach this page
Error causes Incorrect internet settings
Network device issues
VPN, antivirus, or firewall interference
Outdated browser cache
Bad proxy

What Is ERR_CONNECTION_RESET?

The ERR_CONNECTION_RESET error means that your browser failed to establish a connection with the website’s server. To put it simply, the website fails to load because the server cannot send data to your browser.

How to Fix ERR_CONNECTION_RESET – Video Tutorial

Learn seven methods to fix ERR_CONNECTION_RESET in our video tutorial.

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What Causes the ERR_CONNECTION_RESET Error?

On the Google Chrome browser, the ERR_CONNECTION_RESET error message looks like this:

If you use other browsers such as Mozilla Firefox, Microsoft Edge, or Internet Explorer, you might get a message similar message, such as “The connection was reset” or “Hmmm… can’t reach this page”.

In most cases, the ERR_CONNECTION_RESET error is caused by an issue with your internet connection (client-side) rather than an issue with the target website (server-side).

Here are some possible client-side causes of this error:

  • Network device issues. Your network device or router may be experiencing problems, such as overheating. An overheating router can slow down or even kill your internet connection.
  • VPN interference. The purpose of VPNs is to increase web privacy and freedom. Unfortunately, sometimes VPN servers can encounter problems that may negatively impact your internet connection.
  • Antivirus or firewall interference. Antivirus and firewall programs protect your computer from viruses and malware. However, sometimes they can wrongfully identify safe websites as threats, blocking the connection.
  • Outdated browser cache. The browser cache elevates the browsing experience by increasing loading speeds and applying personalization. Unfortunately, an outdated cache can cause connection issues instead.
  • Bad proxy. A proxy helps internet users stay anonymous by masking their IP addresses. However, proxies are not immune to problems – a lousy proxy can make you lose your internet connection.
  • Incorrect or corrupted TCP/IP configuration. Correct TCP/IP settings allow computers to connect to the internet. If they’re misconfigured or corrupted, you may encounter connection issues.

A client-side error like ERR_CONNECTION_RESET is not difficult to solve since you can fix it yourself. All you need to do is correct your machine’s settings or remove possible hindrances to your internet connection – you don’t have to wait for the website’s owner to fix their server issues.

How to Fix the ERR_CONNECTION_RESET Error

In this section, we’ll explore seven methods to fix the ERR_CONNECTION_RESET error. We will explain each technique step-by-step.

1. Check If the Website Is Working

ERR_CONNECTION_RESET is most often a client-side error, but it can be caused by the website itself in rare cases. So first, check if the website is still working for other people to figure out whether there’s an issue with your machine.

To check if a website is working worldwide, use an online website server checker such as Website Planet’s Is It Down Right Now? tool.

All you have to do is type in the website’s URL into the tool and press Enter.

If the website’s server is down, you’ll have no choice but to wait until its administrators fix the issue. If you are the website’s owner, contact your hosting provider about the server downtime.

However, if you find out that the website is still up for everyone else, proceed to the following method.

2. Disconnect from VPN

Using a VPN has many benefits, including protecting your privacy and granting you the ability to access region-locked content. However, VPNs are not perfect – they can cause network connection issues from time to time.

If you use a VPN, it’s worth temporarily disconnecting from it and trying to reaccess the problematic website.

Disconnecting from a VPN can be done via your VPN client. For example, here’s how to do it with a NordVPN account:

  1. Open the NordVPN client.
  2. Make sure you’re connected to a server and select Disconnect.
  3. Select how long you want to pause the VPN connection for.

If the error message persists, try the other methods.

3. Reboot Your Network Device

Many issues with network connections can be solved by simply rebooting your network device or router. As one of the fastest and easiest methods, this is worth trying whenever you’re having internet problems.

All you have to do is unplug your router’s power cable and wait for at least 10-30 seconds before plugging it back in.

If the issue persists, try opening the website using another device that’s connected properly to the same network. If the error message still appears, try contacting your internet provider.

4. Clear the Browser Cache

Google Chrome stores data in its cache to reduce loading speeds and offer personalized web experiences for users. Sometimes, the information in the browser cache may be outdated, causing connectivity issues.

To clear the browser cache on Google Chrome, follow these steps:

  1. Navigate to the three dots menu ->More tools ->Clear browsing data.
  2. From the Time range drop-down menu, choose All time.
  3. Make sure that all the browsing data, including browsing history, cookies and other site data, as well as cached images and files, is selected.

5. Deactivate Antivirus and Firewall

Having an antivirus and firewall is essential to keep your computer protected. However, some firewall and antivirus software can incorrectly block perfectly safe websites.

If you’re sure that the website you’re trying to access is safe, try temporarily disabling your antivirus and firewall to see if this fixes the connection reset error.

The steps to disable firewall and antivirus software will be specific depending on the software you use. Check its documentation if you’re unsure how to do it.

For Windows users, here’s how to disable the built-in antivirus and firewall programs:

  1. Open Settings ->Privacy & security.
  2. Click Virus & threat protection.
  3. Under Virus & threat protection settings, select Manage settings.
  4. Turn off Real-time protection.
  1. Go to Firewall & network protection.
  2. Open each network profile – domain network, private network, and public network and turn off Microsoft Defender Firewall.

After trying this method, don’t forget to turn your antivirus and firewall software back on. If you leave it off for too long, your computer will be vulnerable to viruses and malware.

6. Disable Proxy Server Access

Proxies protect your web privacy by masking your actual IP address. Unfortunately, a proxy can also experience issues, such as overloading or a dead server.

If you use a proxy, try temporarily disabling your connection to it. Here’s how to do it via the Windows internet settings:

  1. Go to Control Panel ->Network and Internet ->Internet Options.
  2. Open the Connections tab.
  3. Choose the LAN settings option.
  4. Uncheck Use a proxy server for your LAN.
  5. Check Automatically detect settings.

Here’s how to change the proxy settings on a macOS device:

  1. Navigate to System Preferences ->Network.
  2. Select your active internet connection.
  3. Open the Advanced settings ->Proxies.
  4. Under Select a protocol to configure, uncheck all protocols and click OK.

7. Reset TCP/IP Settings

TCP/IP is one of the most important elements that allow a computer to connect to the internet. If the TCP/IP configuration is incorrect or corrupted, the data your computer sends to the network won’t be transferred, causing the connection reset error.

So, if all else fails, try resetting your TCP and IP settings. This action will revert all the changes back to the default settings.

Here’s how to reset TCP/IP network settings on a Windows operating system using the command line:

  1. Press Windows + R keys, type cmd, and click OK. Alternatively, you can also open the Start Menu and search for Command Prompt.
  2. The Select Command Prompt window will appear.
  1. Type each of the following commands into the command prompt and hit Enter one by one. Do not run them altogether.
netsh winsock reset netsh int ip reset ipconfig /release ip/config /renew ipconfig /flushdns

Here’s how to reset TCP/IP on macOS:

  1. Navigate to System Preferences ->Network.
  2. Select your active internet connection.
  3. Open Advanced ->TCP/IP.
  4. Click Renew DHCP Lease.

Troubleshooting Other Errors

Conclusion

The ERR_CONNECTION_RESET error message means that your browser has failed to establish a connection with the webserver.

In this tutorial, we have explored seven ways to fix the ERR_CONNECTION_RESET error:

  1. Check if the website is working. Although rare, a server issue might be causing this error. Use a website checker tool to find out if the website is down for everyone else.
  2. Disconnect from VPN. A VPN can sometimes interfere with network connections. Temporarily disable it using your VPN client.
  3. Reboot your network device. Restarting your router can fix many internet issues. Unplug the power cord of your router and plug it in again after 10-30 seconds.
  4. Clear browser cache. An outdated browser cache can cause connectivity issues. Try clearing the cache and other browser data via Google Chrome’s settings.
  5. Deactivate antivirus and firewall. Some antivirus and firewall software might falsely identify safe websites as dangerous. Temporarily disabling your antivirus program and firewall can fix this error.
  6. Disable proxy server access. Proxies can cause issues too. If you use a proxy, try disabling it and see if the error persists.
  7. Reset TCP/IP settings. An incorrect or corrupted TCP/IP configuration won’t allow you to connect to the internet. Resetting TCP/IP will change your internet settings to default, possibly fixing the error message.

Good luck – we hope that one of the methods has helped you fix the ERR_CONNECTION_RESET error. Feel free to leave a comment if you have any questions or tips.

ERR_CONNECTION_RESET FAQs

Take a look at the following frequently asked questions about ERR_CONNECTION_RESET.

How Do I Prevent an ERR_CONNECTION_RESET error?

Try checking your network connection, restarting your router, clearing your browser cache and cookies, or disabling any VPN or proxy services to prevent an ERR_CONNECTION_RESET error. Another option is to try disabling any antivirus or firewall software temporarily.

Do I Need to Access My Server to Fix an ERR_CONNECTION_RESET error?

Depends on the cause of the ERR_CONNECTION_RESET error. If the issue is related to server-side configurations or network settings, then you may need to access your server or network settings to fix the error. However, there are also some client-side solutions that may resolve the issue without accessing the server.

The author

Hasna is passionate about tech, culture, and the written word. She hopes to create content that helps people succeed on the web. When not writing, rearranging, or polishing sentences, she enjoys live music and overanalyzing movies.

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